Security
What people share stays protected.
Open HUMINT works because people speak freely. That only happens when what they share is protected: in the interview, from your own organisation's systems, and inside the software.
01Interviews
Open interviews, kept confidential.
- 01
Voluntary, every time
Every interview is consent-based. Participants know who we are and why we are asking, and they share only what they choose.
- 02
Names only with permission
Who said what reaches you, or anyone in your organisation, only if the participant agrees to be named.
- 03
Agreed with you first
What participants are told about the question and about you is agreed with you before any interview starts.
- 04
Your question stays confidential
We do not share your question, your participants or our findings with anyone outside the project.
02Apart from your teams
Kept apart from your own organisation.
People speak openly when they know their managers, IT and HR cannot look over their shoulder.
- 01
Each person's interviews are their own
In TINO, the interviews, notes and contacts a person records are visible only to them. Access is enforced on every request, not just hidden in the interface.
- 02
Admins see the overview, not the conversations
Your organisation's admins see the summary they need to run the work. They cannot open or change what someone recorded.
- 03
Outside your company's IT
TINO runs in our own Google Cloud environment, not on your company's servers. Your IT department has no access to it.
- 04
Two-step sign-in
Accounts can be protected with two-step verification and backup codes.
03The platform
How TINO protects your data.
- 01
Separate per organisation
Every request is checked against both the signed-in person and their organisation, so one client's data is kept apart from another's.
- 02
AI inside Google Cloud
TINO's AI models (Claude and Gemini) run through Google Cloud's Vertex AI, not through public AI services.
- 03
Encrypted in transit and at rest
All traffic is encrypted, and stored data is encrypted by Google Cloud.
- 04
Logged admin actions
Sensitive actions, such as deleting interviews, are written to an audit log.
- 05
Daily backups
The database is backed up every day and backups are kept for 30 days.
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